Please find below our policy concerning refunds and cancellations.
If for any reason you are unhappy with any item you have purchased from us you may return it to us in its original condition within 30 days. We will issue a full refund of the price you paid for the item.
You can at any time return a faulty item to us.
To return an item to us, please enclose a letter explaining the reason for return and describing any fault. Pack the item securely and send it to us at: Christian Bookshop, 21 Queen Street, Ossett, WF5 8AS, United Kingdom
Please note that the cost of returning goods to us is your responsibility, unless we delivered the item to you in error, or the item has a fault which wasn't explained at the time of order. You should be aware that, once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (for example, postage and packing). This returns policy does not affect your statutory rights.
The Consumer Protection (Distance Selling) Regulations 2000 state that you have the right to cancel the contract for the purchase of an item within seven days of delivery. This applies to all our products.